No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Best Buy via phone. Our aim is to assist you in efficiently locating the phone number of Best Buy and address any concerns or inquiries you may have about your Best Buy purchases. We understand that waiting on hold for extended periods to inquire about your order on Best Buy can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Best Buy representative once you've reached them. By following our step-by-step guide for contacting Best Buy customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Best Buy representative assist you more effectively. We also provide guidance on how to ask the Best Buy representative for assistance, as well as how to follow any instructions provided by the Best Buy representative.

With this information, you can reach out to the Best Buy customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Best Buy purchases.

Best Buy Phone Number

Toll-Free Number:

888-237-8289

Current wait: 24 mins (16m avg)

Hours: 24 hours, 7 days

Best time to call: 8:15am

Want to contact Best Buy customer service faster? Don't wait on hold! Chat with the Best Buy team directly via live chat.

Customer Service Phone Number:

  • (800) 433-5778

    Geek Squad

  • (800) 566-7498

    Product Recalls And Safety Alerts

  • (800) 304-1259

    Return And Exchange

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  • Faster Solutions: Cut down response times. Get resolutions faster.

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Help me with my issue

Contact Best Buy via Social Media:

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Check out if you can find the solution you need.

What happened: The problem: Quisiera informacion sobre unas compras que hicieron con mi tarjeta de credito en esta pagina.

What happened: I was sold a refurbished CR I phone last Friday in Wilmington Nc. It is defective. I want a replacement. Also I was told that was larger than me present *plus phone which I like very much. I want a replacement.

What happened: I was trying to do something, and ran into a problem.

What happened: The problem: Charged for an order and no delivery or confirmation

What happened: The problem: Price matching denied at local store

What happened: The person I chose to pick up my computer won't be able to pick it up and I can't change it anymore, what do I do?

What happened: I just want to know if I can set my own delivery date for a Best Buy on line appliance purchase of a GE washing machine

QA

How to contact Best Buy by phone?

To contact the Best Buy customer service by phone, you can follow these steps:

  • Look up the phone number of the Best Buy customer service. The phone number is listed on bestbuy.com. Or check out the Best Buy phone number page on WorthEPenny.

  • Dial the Best Buy phone number 888-237-8289.

    Hours: 24 hours, 7 days

    Best time to call: 8:15am

  • Wait for an answer: Once the call is connected, wait for a Best Buy representative to answer on the other end.

    Average wait time: 16m

  • Identify yourself and state your reason for calling the Best Buy representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Best Buy to help them assist you.

  • Ask for assistance: Ask the Best Buy representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Best Buy needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Best Buy representative: After you have received the assistance you need, thank the Best Buy representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Best Buy, you can follow these steps:

  • Dial the Best Buy customer service phone number 888-237-8289, which can be found on the Best Buy website or in your order confirmation email form Best Buy. Or check out the Best Buy phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Best Buy. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Best Buy representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Best Buy representative.

  • If the system still doesn’t connect you to a Best Buy representative, stay on the line without pressing any keys. Best Buy will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Best Buy.

  • Once you reach a live person, explain your issue and provide any relevant information about your Best Buy order. The Best Buy representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Best Buy website. This may allow you to connect with a Best Buy representative more quickly and efficiently than calling.

QA

Any tips for calling Best Buy customer service?

When calling Best Buy customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Best Buy account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Best Buy representative without any disruptions or background noise.

  • Be polite and respectful to the Best Buy representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Best Buy.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Best Buy representative address your concern.

  • If the initial Best Buy representative is unable to resolve your issue, politely ask to speak with a supervisor from Best Buy or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Best Buy representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Best Buy after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Best Buy customer service.

QA

What can I do If I am unhappy with my call to Best Buy?

If you are unhappy with your call to Best Buy customer service, there are several options you can try:

  • Call again: Try calling Best Buy customer service again and speak to a different Best Buy representative. Sometimes a different Best Buy representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Best Buy representative, you can ask to speak with a supervisor from Best Buy or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Best Buy may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Best Buy customer service through other channels, such as email or chat. You can also explore the Best Buy Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Best Buy service, you may want to consider other options such as returning the product you bought on Best Buy or filing a complaint with a consumer protection agency.

QA

How do I contact Best Buy via live chat?

To the Best Buy customer support via live chat, you can follow these steps:

  • Go to the Best Buy website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Best Buy customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a Best Buy representative.

  • Provide any necessary information about your issue or question, and wait for the Best Buy representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Best Buy live chat option, you may need to contact the Best Buy customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Best Buy via social media?

You can contact Best Buy via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Best Buy via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Best Buy official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Best Buy, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Best Buy. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Best Buy social media team.

Please note that the social media accounts of Best Buy are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Best Buy for certain issues. For urgent or complex issues, it's recommended to contact Best Buy customer service via phone or chat for more personalized assistance.

QA

Does Best Buy have an email? How to contact Best Buy customer service by email?

Yes, to contact the Best Buy customer support by email, follow these steps:

  • Go to bestbuy.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Best Buy and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Best Buy order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Best Buy order number or username.

  • Once you have completed the email, click send. You should receive a response from the Best Buy customer support team within a few business days.

QA

What is WorthEPenny's relationship to Best Buy?

To put it simply, WorthEPenny is an independent third-party website that is not related to Best Buy. WorthEPenny provides free tools and resources to assist customers in reaching Best Buy customer service more efficiently, such as the Best Buy phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Best Buy, as well as forums where Best Buy customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Best Buy, it is not associated with or endorsed by Best Buy.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Best Buy official app or the Best Buy company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Best Buy trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Best Buy. All references by WorthEPenny to third-party trademarks like Best Buy are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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