Best Buy Reviews

Based on 19 customer reviews from our shopper community, Best Buy’s overall rating is 4.79 out of 5 stars and 100% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. No customer consider Best Buy overall a good value option, based on a rating of 2.0 from 1 vote. Most consumers are generally satisfied with Price & Quality (4.0 / 1 review) Best Buy offers.


19 Reviews

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All Reviews (19)
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January 08, 2021
"5 star service Thanks Amanda’s"
I was having difficulty pairing my tv with a blue tooth speaker. Amanda in the home audio department was very helpful and patient with her explanation . Thanks Amanda you went above and beyond with the 5 star service I received.
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January 08, 2021
"On 12/31/2020"
On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. Mr. Frank Cohen Treated Me Like An Appreciated Customer. I Brought The New WhirlPool Washer And Was A Very Satisfied Customer After The Completion Of The Entire Transaction. Thank You, Mr. Cohen For Your Help In Everything.
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January 07, 2021
"Can’t access my digital gift cards"
I had problems with 2 gift cards I purchased on line. After trying to resolve the issue through the email customer service without success, I went to the Atascocita Best Buy store for help. Their customer service person,Wendy, spent about 45 min. on the phone resolving the issue. She and I thought the digital card representative had solved the problem so I went home. However, the recipient of the gift cards could not access them so I returned to the store. Wendy was able to figure out the problem which was partially my fault due to an incorrect email address. I appreciate the excellent customer service given to me by Wendy which solved my problem
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December 09, 2020
"I've enjoyed them"
I haven't had a horrible experience with Best Buy and I actually really appreciate all of the support and price matching that they do
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November 23, 2020
"I like everything"
I miss how you guys were always open.
What does the fox say. Wait why are reviews so important when it comes to a large company like this one?
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November 20, 2020
"Excellent service!"
Good prices, products, and service. Sales representative way very helpful. Easy to get ordered online.
Excellent service!
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November 18, 2020
"great experience"
great experience
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November 10, 2020
"Best Buy on Commercial Drive New…"
Best Buy on Commercial Drive New Hartford NY ... in the Verizon Department Jake K is ‘The One’ to go for HELP.
Jake K has the knowledge of the entire library... Organized.. Management..
Makes this location, Best Buy , dealing with Verizon issues a total success’
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September 27, 2020
"Surprisingly Great Customer Service"
Went into the store to return a busted printer that was delivered b/c not in stock. I was afraid this was going to happen, just my luck, I guess. Due to the nature of my visit, I was already p/o'd... who doesn't like to waste their time.
The greeter at the door told me where to go and from there I was taken care of by Marco and Brian who both were very helpful and didn't pass me off to anyone else, help with picking out a great printer with 3 day delivery. Keeping my fingers crossed that it's delivered in perfect working cond. Thanks to the 2 young gentlemen, this bead not s painful experience. Thanks guys
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September 18, 2020
"Wonderful Customer Service"
We moved to the Prescott, AZ locale and went to Best Buy for the first time needing assistance with a new cell phone SIM card. How friendly and helpful Josh was, and took the time, even though busy, to address all my questions.
We then returned to ask the Geek Squad team about a concern we had with one or our computers, and was very pleased with this great team! They are so darn nice and patient with me, who is not very computer literate.
We came back and spoke with an employee about a printer that would suit our needs and were very well informed with their choices. We did purchase one that day and it has been great almost 6 months later.
This has been our first choice to patronize since our move here almost 2 years ago.
We could not be happier with each and every visit concerning this particular store. I highly recommend others in our area to check out this store due to awesome customer service!
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August 14, 2020
"Love this site!"
Everything I have purchased from has been great. (I haven't been too any of their stores). I've ordered small appliances, televisions, batteries, movies, Amazon products that were cheaper here than at Amazon, and also some miscellaneous items. They have deals of the day, a rewards program, and free shipping. I have never had any problems. Shipping is fast and prices seem to be comparable. I would recommend this store highly.
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May 28, 2020
"I trust just them"
During a lock down time it's the best service for me for buying cool gadgets. I took off one star because sometimes a package arrives with some damages
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May 16, 2020
"I honestly think its pretty good"
I honestly think its pretty good. Fast shipping, decent prices, especially for expensive items like laptops.
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May 16, 2020
"Best buy is great"
Best buy is great
They make expensive electronics heavily accessible to the public!
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April 12, 2020
"Great Customer Service"
Great Customer Service. They shipped very quickly and amazing customer service. Sales staff was great in helping me find my product and arrived in just 5 days.. Thank you!

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Questions & Answers

What made you choose over similar businesses?

September 20, 2019

“My girlfriend chose it because it had a great deal on what we needed. Worst mistake ever. Never buying from them again.”


Is a scam or a legit company?

May 26, 2019

“Paytm customer care 24 hours service6291971453//6291637114//Paytm customer care 24 hours service6291971453//6291637114//”


Can you share a success story using

May 26, 2019

“Paytm customer care 24 hours service6291971453//6291637114//”


How can i ear from this site

March 05, 2019

“write a genuine review for a product you buy from there, get upto $25 gift certificate”


Are beast studio wireless-white fake?

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