Best Buy Customer Service
Best Buy Online Live Chat:
https://www-ssl.bestbuy.com/usw/covertopsBest Buy's Customer Service Help Page:
http://www.bestbuy.com/site/Global/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001They are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: I need to replace a Samsung S* phone, I'm on ATT prepaid. I want excellent reception. Is there a Samsung less expensive than the S** that gets cell reception almost as good as the S** for less money?
What happened: Geek Squad could not fix the issue with my Outlook app connecting with Gmail to retrieve my mail. The reason why is a Microsoft issue (Microsoft is banning use of old versions of Outlook). I would like to be credited the $**.** plus $*.** tax, totaling $**.** because it is a Microsoft issue, not a computer issue.
What happened: The problem: Order deliverybissue
What happened: I bought a computer for my daughter at the Long Beach, CA location on Saturday, August **. Because the computer was out of stock, we ordered delivery. The delivery service contacted my daughter on August ** saying that he could not deliver the package. We then tracked the order that had been returned to the Best Buy location in Irvine, CA. I called the customer service department on August ** and was told it would go out for delivery the next day. She never received the order. I call customer service again and was told if I went down to the Long Beach location, there "were plenty of computers" and I would "***%" be able to get the same computer I ordered. I talked to the manager that same day who said that the person I had spoken to had given me misinformation and that the computer was being delivered on August **th. We have not received the computer OR refund and the tracking number keeps saying that it is on route. I ended up buying her a computer at COSTCO and need a refund.
What happened: iwas charged **.** for membership which i did not sign up for it was added to my purchase. didn't realize it until i goat home. bust buy Mcdonough Total ***.**. carole white jackson, ga
What happened: The problem: Not refund yet
What happened: The problem: AItem has not arrived
What are customer support channels for Best Buy?
Best Buy provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Best Buy customer service team also offers social media support for quick advice and solutions.
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Email: investorrelations@bestbuy.com
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Phone: 888-237-8289
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Live Chat: https://www-ssl.bestbuy.com/usw/covertops
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Help Center: http://www.bestbuy.com/site/Global/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
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Facebook: https://www.facebook.com/bestbuy
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Twitter: https://twitter.com/bestbuysupport
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Instagram: https://www.instagram.com/bestbuy/
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YouTube: https://www.youtube.com/user/bestbuy
What kind of support does Best Buy offer?
Best Buy offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Best Buy customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
What is WorthEPenny's Relationship to Best Buy?
To put it simply, WorthEPenny is an independent third-party website that is not related to Best Buy. WorthEPenny provides free tools and resources to assist customers in reaching Best Buy customer service more efficiently, such as the Best Buy phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Best Buy, as well as forums where Best Buy customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Best Buy, it is not associated with or endorsed by Best Buy.
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